Welcome to Future Me, ASB's graduate programme!
Why is Future Me for Me?
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You'll get to experience working across different business units over the two years you're on the programme - You'll have access to a buddy and a team of mentors
- There'll be an induction week when you first start + regular get-togethers with the grads you started with for networking nights, community activities and six monthly check-in days
- You'll have a Graduate Recruitment Manager, who will be your contact and support person from when you apply, as you progress through the programme, to when we help you find a job as you come off the programme
- There'll be a shared learning project with the group of grads you started out with
- There's a real and genuine emphasis on work/life balance
- You'll have performance milestones and measures throughout each rotation so you and we can see how you're tracking
- There'll be on-the-job learning supplemented with relevant training courses
- You'll get a competitive salary package with great banking benefits
- You'll be working for a company that will encourage you to be your best every day and have opportunities to learn, grow and contribute
Our Graduate Programmes
Relationship Banking
What does Relationship Banking do?
Relationship Banking manages high value customers within the Commercial and Rural markets. The Commercial Banking Segment and Operations & Risk are the two major teams within Relationship Banking that will be your home for the next 2 years. The Commercial Segment team develops strategy to enhance and grow ASB’s share of this valuable market. The Operations & Risk team provides oversight, ensures compliance, implements risk and process changes, and manages the operational and credit risk framework for the division.
What will I do on the Relationship Banking programme?
The focus will be to develop your analytical skills and learn about the intricacies of the Commercial segment; perform data analysis to help with strategy implementation; work with Marketing to deliver targeted communications to the Commercial market (including Maori Banking); and work with the frontline to develop tools, campaigns and initiatives to help grow target segments. In addition, you will learn about the operational risk management framework; what risks eventuate in our business units; how risk is mitigated; investigate risk incidents; and develop new processes and implement these changes in the wider business unit.
You will also spend three months in a customer-facing business unit getting to know our Customers, Colleagues and Communities + three months in a Risk function in the Bank.
Products, Innovation & Marketing
What does Brand & Marketing do?
The Brand & Marketing team is responsible for making sure ASB's marketing campaigns deliver on bank-wide strategic and business objectives. Our job is to make sure that the things that make ASB special and different from other banks are conveyed to our customers through every communication we have with them. Part of this is making sure our campaigns and collateral have a consistent look, feel and voice, and working on strategies that will make ASB stand out from the crowd.
What does Product Management do?
Product Management is responsible for both the strategic direction and tactical initiatives for products such as transaction and savings accounts, term deposits, credit cards and home loans. This starts right from coming up with the idea to leading the development and implementation of the products and services - for example, the launch of “Save the Change” www.asb.co.nz/savethechange. We manage the product pricing and profitability, setting interest rates for products such as home loans and term deposits. We work with Brand and Marketing to deliver campaigns that help our products grow. We also work with channels such as online, contact centres and branches to ensure the sales and service delivery of our products deliver the best solutions for customers. Product Managers need to have a high level of analytical skills to interpret customer needs, research market trends and product profitability as well as being good stakeholder managers to work with colleagues across the organisation to facilitate product success. This means you gain great exposure to the fundamentals of successful and profitable product management as well as exposure to a wide variety of departments across ASB.
What does Innovation do?
The Innovation team focuses on designing solutions that are customer-centric using in-depth qualitative research as a primary method of exploring customers' needs and drivers. When customers are at the heart of the design process, the solutions tend to drive more profitable growth. The Innovation team is involved in designing user-centric solutions for issues across ASB.
What will I do on the Products, Innovation & Marketing programme?
Working across several divisions in the Bank, you will gain experience in product management, innovation and brand & marketing. These rotations will give you exposure to a wide variety of departments, as our roles require us to work very closely with our colleagues across the Bank. You could work on product development projects, campaigns, initiatives to improve customer service experience and pricing changes.
Some recent examples of product & campaign launches and innovations are:
- The recent ASB brand relaunch "Creating Futures"
- The launch of ASB's virtual branch on Facebook (a world first)
- HomePlus
- Save the Change
You will build great networks across the bank, learn stakeholder management skills, develop your analytical and project management skills and learn about developing profitable propositions that meet customer needs.
You will also spend three months in a customer-facing business unit (for example, in our one of our branches) + three months in a Risk function in the Bank.
Wealth
What does Wealth do?
The Wealth business at ASB includes ASB Securities, Aegis and Wealth Management & Private Banking. ASB Securities offers equity trading, fixed interest trading and a margin lending service through its telephone and internet broking teams. It also provides market updates. Aegis is a platform that provides electronic administration services designed to hold, trade and report on portfolios of investments on behalf of financial advisers. Wealth Management & Private Banking looks after our high value customers to create, manage and protect their wealth.
What will I do on the Wealth programme?
Working in a client-facing role and in a business analyst role, you will get an overview of the wealth businesses at ASB. You will also gain an understanding of how financial markets work as well as the financial services industry in New Zealand.
You will also spend three months in a customer-facing business unit + three months in a Risk function in the Bank.
Analytics – Credit Risk Analytics and Customer Analytics & Pricing
What does Customer Analytics & Pricing do?
Customer Analytics & Pricing (CAP) is divided into three core functions, plus a Business Intelligence team, which liaises with our internal partners in Technology. The analytics journey starts with Customer and Marketing Analytics to understand product, customers, and needs, then moves to Pricing to determine product or offer pricing, then to Reporting & Analytics for on-going measurement.
What does Credit Risk Analytics do?
Credit Risk Management’s job is to assess the financial health of our customers and extend credit accordingly. We do this by employing our own models, which rank potential and existing customers according to risk. Credit Risk Management is split into four main areas: Retail Analytics, Corporate Analytics, Credit Information and Credit Framework.
What will I do on the Analytics programme?
Working in the Credit Risk Analytics and Customer Analytics & Pricing teams, you will develop core analytical, database and reporting skills needed in a number of analytical industries.
In the Credit Risk Analytics team, you’ll gain end to end exposure of retail credit risk management from origination, account management, collections and recoveries. You’ll analyse portfolio quality, learn how the bank uses scorecards and statistics to improve decisioning, and assist in researching and implementing new credit risk initiatives. You will also be trained to use key tools including forecasting, provision and Basel II models.
In the Customer Analytics & Pricing team, you’ll learn how the Bank’s value chain fits together from distribution channels through operations, technology, finance, treasury, marketing and product management. You’ll get to put a business spin on your technical expertise by working right alongside business experts and get experience in and exposure across a large chunk of ASB’s products.
You will also spend three months in a customer-facing business unit (for example, in our one of our branches) getting to know our Customers, Colleagues and Communities + three months in a Risk function in the Bank.
ASB Institutional
What does ASB Institutional do?
ASB Institutional is responsible for the provision of products and services to ASB's major corporate and government clients to optimise the client's capital structure and related financial flows. The Client Relationship team is the primary face to the market for all complex financing and advisory functions. The Markets team is responsible for all of the activities associated with financial markets, and works closely with Treasury to manage ASB's overall positions in these markets on a day-to-day basis. ASB Institutional also incorporates the Transaction Banking Solutions area (ASB International, Global Banking Partnerships and Working Capital Services), Economics, Credit Risk and an Operations team.
What will I do on the ASB Institutional programme?
During the programme, you'll undertake five rotations in different parts of the business. This ensures you will have a diverse experience and are able to create synergies between your placements. There is the opportunity to be involved with our Relationship Managers at the client face, understanding the needs of our clients and the products we offer. You’ll also develop an understanding of risk management as potential deals are put through the credit approval process. In addition, you’ll experience the roles of both the front office trading and dealing teams, as well as an overview of our specialist product areas.
Audit
What does Audit do?
The Audit & Assurance (A&A) function assists the business in achieving its strategic objectives by bringing a systematic, disciplined approach to independently evaluate and improve the effectiveness of governance, risk management, and internal controls. Audit is an excellent training ground for people who want to build their knowledge of risk and control, as well as gaining broad exposure to many areas of the business.
What will I do on the Audit programme?
You will spend time in both the Practice function and the Delivery team over the two years you are in Audit.
In the Practice function, you will be learning from and assisting the Data Analytics Manager and the data analytics champions in the Delivery team. You will be developing and executing analytics to identify internal control weaknesses on audits, as well as developing and improving internal tools/spreadsheets that assist with the day-to-day management of the A&A function. Accordingly, sound analytical skills will be a necessity for the manipulation of data.
In the Delivery team, you will work as a graduate auditor, undertaking planning and execution of audit assignments that touch upon a wide range of business processes.
You will also spend three months in a customer-facing business unit (for example, in our one of our branches) getting to know our Customers, Colleagues and Communities + three months in a Risk or Finance function in the Bank.
Strategy
What does Strategy do?
Strategy develops and communicates the Bank’s long-term strategic direction. They also review, adapt and challenge strategy execution to ensure target strategic outcomes are achieved, and implement the ASB Group strategic planning process.
“Leap” is the new five-year strategic direction for the Bank. The Leap Central team are involved in making sure processes and projects are implemented correctly and are aligned to our overall strategy.
As part of our new strategy, our head office will be moving to a new building, “ASB North Wharf”. The Change Manager for ASB North Wharf is accountable for the design and delivery of the overall people change management strategy for this project, which includes Activity Based Working.
What will I do on the Strategy programme?
Working across Leap Central and Strategy & Planning, you will be involved in a variety of projects and experiences over the two years.
You will provide support to Leap Central by helping to coordinate the projects within this strategy. This will include writing reports, preparing presentations, doing research, and working with change managers.
In the Strategy & Planning team, you will help coordinate the planning process for projects across the ASB Group.
You will also work with the Change Manager of ASB North Wharf, ASB’s new head office, undertaking research, preparing presentations, doing analytics, organising events and being involved in stakeholder management.
You will also spend three months in a customer-facing business unit (for example, in our one of our branches) getting to know our Customers, Colleagues and Communities + three months in a Risk function in the Bank.
Branch Banking
What does Branch Banking do?
Branch Banking is at the front line of the distribution of ASB’s business. This is where we help our customers with their hopes and dreams and provide them with the appropriate products and services so they can bring their dreams to reality. In Branch Banking, our staff drive our sales and service culture, and this is key to our success. We are continually stretching, driving and developing our staff so that they can become the best in their role that they can be. We are a large team, who love to set new records of achievement and every week we strive together to achieve greater results and set new benchmarks.
What will I do on the Branch Banking programme?
During the programme, you will get to experience different front line roles in the branch. Exposed to different concepts and fully immersed in the ASB culture, no two days will be the same. You will have a lot of contact with customers, dealing with their queries and making referrals, all while working in a busy and vibrant team environment. Ultimately, you will progress to a people leader role, responsible for front line staff in the branch and responsible for driving business goals and coaching the staff to achieve world-class goals.
You will also have a couple of shorter rotations outside of Branch Banking, including one three-month stint in a Risk function in the Bank.
I love the sound of Future Me!
How do I apply?
We'll be assessing you at each stage of the application process. If you get to join our team on the Future Me programme, this is how the full application process will go:
1) You'll apply online by clicking "Apply Now" with your CV, cover letter and university transcript*
2) You'll complete online testing, which assesses you on your numerical & verbal reasoning professionalism
3) We'll call and have a chat about you and Future Me
4) You'll attend an assessment centre day in Auckland, which will include an interview
5) We'll complete reference checks, a pre-employment security check and a credit check
6) If you've passed steps 1) through 5) with flying colours, we'll be making you an offer!
* In your careers profile under "Area of expertise", make sure you select the programme you are interested in. You can select as many programmes as you like.
